Terms of Service

Welcome to LGI Creator

These Terms of Service ("Terms") govern your access to and use of LGI Creator, including our website, applications, creator and brand profiles, brand-deal marketplace, messaging, negotiation, collaboration, payment, subscription, and related services (together, the "Services"). They apply to creators, brands, agencies, and other authorized representatives who use LGI.

Some features described in these Terms may be unavailable in a particular release, account, country, or preview environment. A feature description does not mean that LGI currently offers a live payment, social-account, shipping, identity-verification, or subscription workflow. Those features apply only when LGI makes them available and gives you the applicable instructions.

LGI Creator is operated by LINKING GLOBAL INFLUENCERS LIMITED, a company organized under the laws of the State of California, United States ("LGI," "we," "us," or "our").

By creating an account, clicking to accept these Terms, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

If you use LGI on behalf of a company, agency, brand, or another person, you confirm that you are authorized to accept these Terms on their behalf. In that case, "you" includes both you and the organization or person you represent.

Who May Use LGI

You may use LGI only if:

• You are at least 18 years old and legally able to enter into a binding contract;
• The information you provide is accurate and complete;
• You are not prohibited from using the Services under applicable law; and
• If you represent another person or business, you have authority to act for them.

You may not use LGI if we previously suspended or closed your account for violating these Terms, unless we give you written permission.

Your Account

You are responsible for:

• Keeping your login details secure;
• Keeping your profile, contact, payment, tax, and shipping information up to date;
• Reviewing activity performed through your account; and
• Telling us promptly at support@lgi365.com if you believe your account has been accessed without permission.

Do not share your password, sell or transfer your account, impersonate another person, or create an account using information you are not allowed to use.

We may ask you to verify your identity, business, social accounts, payment information, or authority to act for another person. If required information is missing or cannot be verified, some features or payments may be delayed or unavailable.

What LGI Provides

When available for your account, LGI helps creators, brands, and authorized representatives:

• Create profiles;
• Connect supported social accounts;
• Browse and publish brand deals;
• Submit and review applications;
• Share pitches and quotes;
• Negotiate offers;
• Manage deliverables and deadlines;
• Exchange messages and files;
• Submit drafts and post links;
• Track collaboration progress;
• Arrange product shipping when a collaboration includes physical products;
• Make or receive supported payments; and
• Use free or paid plans when LGI offers them.

Features may differ by account type, plan, country, device, or availability. If a feature is not enabled, LGI does not collect or process the related information through that feature.

Brand Deals, Applications, and Negotiations

Creator Responsibilities

If you participate as a creator, you agree to:

• Provide accurate profile, audience, analytics, and account information;
• Use social accounts you own or are authorized to manage;
• Review the full deal details before accepting a collaboration;
• Deliver the agreed content by the agreed deadline;
• Follow reasonable brand requirements that are included in the accepted deal terms;
• Clearly disclose paid, gifted, affiliate, or other material relationships as required by law and platform rules;
• Use only content, music, footage, trademarks, likenesses, and other materials you have permission to use;
• Avoid false, misleading, unsubstantiated, or deceptive claims;
• Submit genuine drafts, files, analytics, and post links;
• Maintain required posts for any period included in the accepted deal terms;
• Tell the brand promptly if you expect a delay or cannot complete a deliverable; and
• Comply with applicable laws and the rules of each social platform you use.

You may not buy, fabricate, manipulate, or misrepresent followers, views, engagement, conversions, audience information, or campaign performance.

You remain responsible for your content even if a brand or LGI reviews or approves it.

Brand Responsibilities

If you participate as a brand, advertiser, agency, or authorized representative, you agree to:

• Provide accurate information about your identity, products, services, and campaign;
• Publish a clear and complete deal description;
• Have the rights needed to provide brand assets, product claims, instructions, and campaign materials;
• Ensure that claims you ask creators to make are truthful, supportable, and lawful;
• Not ask creators to hide sponsorships or make disclosures less noticeable;
• Review applications, drafts, and submitted work reasonably and in line with the accepted deal terms;
• Provide products, information, access, and feedback needed for the creator to complete the work;
• Pay all agreed amounts and disclosed fees when due;
• Respect the creator's ownership and usage rights;
• Not use creator content beyond the rights granted in the accepted deal terms; and
• Comply with advertising, consumer-protection, privacy, intellectual-property, employment, tax, contest, and product-specific laws.

Brand review or approval does not make LGI responsible for the campaign or content.

Advertising Disclosures and Legal Compliance

Users must follow all advertising and endorsement rules that apply to their activities.

For content directed to U.S. audiences, this includes applicable Federal Trade Commission endorsement and advertising requirements. Material connections — such as payment, free products, commissions, discounts, travel, or another benefit — must be disclosed clearly and where people are likely to notice them.

A brand instruction never overrides the law. If a requested claim or disclosure method may be unlawful or misleading, do not publish it and contact the other party.

Users working in other countries must also follow local advertising, consumer, privacy, competition, and influencer-marketing rules.

Connected Social Accounts

You may be able to connect accounts from supported social platforms.

By connecting an account, you confirm that:

• You own the account or are authorized to connect it;
• LGI may access and use permitted account data as described during connection and in our Privacy Policy;
• The connected platform's own terms and privacy practices continue to apply; and
• Information provided by a third-party platform may be incomplete, delayed, or inaccurate.

You can disconnect a social account through the available account settings, but disconnecting it may limit related LGI features. Previously received data may be retained where needed for completed collaborations, payments, security, legal compliance, or other purposes described in our Privacy Policy.

LGI is not responsible for a third-party platform changing its API, suspending an account, removing content, or ending a feature.

Products, Samples, and Shipping

Some collaborations may include gifted products or products needed to create content.

Creators must provide accurate shipping information. Brands must use shipping information only to fulfill the applicable collaboration or as otherwise permitted by law.

The accepted deal terms should state:

• Whether a product is a gift, loan, or returnable item;
• Who pays shipping, duties, customs charges, or return costs;
• Whether a signature or age verification is required;
• What happens if a shipment is delayed, lost, damaged, or refused; and
• Whether receiving the product creates any posting obligation.

LGI does not manufacture, inspect, ship, insure, endorse, or guarantee products unless expressly stated.

Collaboration Changes, Cancellation, and Disputes

Brands and creators should communicate through LGI when a deadline, deliverable, price, or requirement needs to change. A change is effective only when both parties agree through the supported workflow or another permitted written method.

Cancellation, revision, rejection, kill fees, refunds, and partial payment are governed by the accepted deal terms and any applicable LGI payment or cancellation policy.

If a dispute arises:

• Review the accepted deal terms and collaboration history;
• Contact the other party through LGI;
• Keep relevant messages, files, drafts, approvals, and proof of performance; and
• Contact support@lgi365.com if the issue cannot be resolved.

LGI may request information, pause a related platform action where permitted, or offer a nonbinding resolution. Unless a specific policy says otherwise, LGI is not required to decide who is legally responsible.

Payments, Payment Holding, and Payouts

When payment features are available, LGI may use third-party payment and payout providers. Their terms, verification requirements, privacy policies, supported countries, fees, processing times, and restrictions also apply.

When you request a payment feature, you authorize LGI and its payment providers to process the transaction and share the information reasonably needed to do so.

Taxes

You are responsible for determining, reporting, and paying taxes related to your use of LGI, subscriptions, products received, and deal payments.

LGI or a payment provider may request tax information, withhold amounts where legally required, or provide reports to tax authorities. U.S. users may be asked for forms such as Form W-9, while non-U.S. users may be asked for an applicable Form W-8.

LGI does not provide tax, accounting, or legal advice.

Free and Paid Plans

If and when LGI offers free or paid plans, current plan features, prices, billing periods, limits, and taxes are shown before purchase.

If you start a paid plan:

• You authorize the stated charge using your selected payment method;
• LGI memberships do not automatically renew;
• You can request cancellation by contacting LGI customer support at support@lgi365.com;
• A cancellation takes effect at the beginning of the following month, unless applicable law requires an earlier date; and
• To request a refund for a paid membership, contact support@lgi365.com. Refund requests are reviewed under the applicable plan terms and applicable law.

We may change prices or plan features. Where required, we will give advance notice and explain when the change takes effect. A price change will not apply retroactively to a completed billing period.

If payment fails, we may ask you to update your payment method or limit paid features until payment is completed.

Nothing in this section limits mandatory cancellation, renewal-notice, cooling-off, or refund rights.

Your Content

"User Content" means information or material you submit, upload, publish, send, or make available through LGI, including profile information, pitches, messages, deal descriptions, images, videos, drafts, files, analytics, and post links.

You keep ownership of your User Content.

You give LGI a worldwide, nonexclusive, royalty-free license to host, store, reproduce, format, display, transmit, and share your User Content only as reasonably needed to:

• Operate and secure the Services;
• Show your profile or deal information to the intended audience;
• Support applications, negotiations, collaborations, payments, and customer service;
• Comply with your settings and instructions;
• Prevent fraud or enforce these Terms; and
• Meet legal obligations.

This license allows LGI to use service providers that help us operate the Services. It does not give LGI ownership of your content or automatically give LGI the right to use a creator's deliverables in advertising.

The license ends when the content is deleted or no longer needed for the purposes above, except where:

• Another user already received the content as part of a deal;
• It must be retained for payments, disputes, security, tax, or legal compliance;
• It remains in limited backup systems; or
• Another lawful basis allows retention.

You confirm that you have all rights and permissions needed to provide User Content and allow LGI to use it as described here.

Deal Content and Intellectual-Property Rights

A brand keeps ownership of its trademarks, deal descriptions, product materials, and other brand assets. The brand gives the selected creator a limited right to use those materials only to perform the accepted collaboration.

A creator keeps ownership of original creator content except for rights expressly granted in the accepted deal terms.

The accepted deal terms should clearly state:

• Which content the brand may use;
• Where and for how long it may be used;
• Whether paid advertising, whitelisting, boosting, editing, sublicensing, or exclusivity is allowed;
• Which countries or channels are included; and
• Whether additional payment is required.

LGI does not transfer ownership between a brand and creator unless a separate written agreement expressly says so.

LGI, its licensors, and its service providers own the Services, including LGI software, design, branding, and platform content. These Terms do not give you ownership of LGI intellectual property.

You may send feedback or suggestions. We may use them without payment or obligation to you, but we will not treat private deal information as public feedback.

Confidential Information

During a deal, a user may receive nonpublic information such as launch plans, unreleased products, pricing, access credentials, campaign strategy, customer information, or private business materials.

The receiving user may use confidential information only to evaluate or perform the relevant deal and must protect it with reasonable care.

Confidential information does not include information that:

• Was already lawfully known without a duty of confidentiality;
• Becomes public through no fault of the receiving user;
• Is lawfully received from another source; or
• Is independently developed without using the confidential information.

A user may disclose confidential information if legally required, but should give notice where legally permitted.

A separate nondisclosure agreement or accepted deal term may add stricter requirements. If it conflicts with this section, the more specific accepted agreement controls between those users.

Acceptable Use

You may not use LGI to:

• Break the law or help another person do so;
• Commit fraud, deceive users, or misrepresent identity, authority, products, metrics, payments, or performance;
• Harass, threaten, exploit, discriminate against, or abuse another person;
• Share unlawful, hateful, sexually exploitative, violent, or otherwise prohibited content;
• Infringe privacy, publicity, copyright, trademark, or other rights;
• Send spam, phishing, malware, or unwanted bulk messages;
• Collect or scrape data without permission;
• Access another user's account or restricted areas;
• Bypass security, usage limits, access controls, or payment controls;
• Reverse engineer or interfere with the Services except where the law expressly permits it;
• Manipulate platform rankings, application activity, social metrics, or payment records;
• Use bots or automated tools without written permission;
• Use LGI for products, services, or campaigns prohibited by applicable law or our published policies; or
• Encourage another person to violate these Terms.

We may investigate suspected misuse and take reasonable steps to protect users, payment providers, and the Services.

Third-Party Services

LGI may link to or work with social platforms, payment providers, analytics services, shipping providers, identity-verification services, and other third parties.

Third-party services are governed by their own terms and privacy policies. LGI does not control and is not responsible for a third party's service, content, availability, decision, fee, or data practices.

A link or integration does not mean LGI endorses that third party.

Messages and Notifications

LGI may send account, security, application, negotiation, collaboration, payment, subscription, and policy notices by email, in-app message, push notification, or another contact method you provide.

You are responsible for keeping your contact information current and reviewing important service notices.

You may opt out of marketing messages using the available unsubscribe method. Opting out of marketing does not stop necessary service or legal notices.

Messages and files exchanged through LGI are handled as described in our Privacy Policy. Do not use messages to share unnecessary sensitive information.

Privacy

Our Privacy Policy explains what personal information we collect, why we use it, when we share it, how long we keep it, and the choices available to you. The Privacy Policy applies only to information processed through features that LGI has enabled.

By using third-party integrations or participating in a deal, you may receive another user's personal information. You may use that information only for the relevant LGI purpose and in compliance with privacy law.

For example, a brand may not add a creator's shipping address or contact details to an unrelated marketing list without a lawful basis.

Moderation, Suspension, and Account Closure

We may remove or limit content, features, transactions, or account access if we reasonably believe this is needed to:

• Enforce these Terms or another applicable policy;
• Prevent fraud, abuse, security threats, or harm;
• Respond to a legal request;
• Protect users, LGI, or a third party;
• Address payment-provider or social-platform restrictions; or
• Maintain the integrity of the Services.

Where appropriate and legally required, we will provide notice and an opportunity to appeal.

You may close your account through your account settings or by contacting support@lgi365.com. Closing an account does not automatically delete information that LGI must retain for an active deal, payment, tax, security, dispute, or legal obligation; see the Privacy Policy for deletion and retention choices.

We may close or suspend an account for a serious or repeated violation. We may also discontinue an inactive account after giving any notice required by law.

Sections concerning payments, taxes, ownership, confidentiality, disclaimers, liability, indemnity, disputes, and general legal terms continue after account closure where their nature requires it.

Service Availability and Changes

We work to keep LGI useful and available, but we do not promise uninterrupted or error-free service.

We may update, add, limit, or remove features for security, legal, technical, or business reasons. If a change materially reduces a paid feature, we will provide any notice or remedy required by law or the applicable subscription terms.

We are not responsible for delays or failures caused by events outside our reasonable control, including internet outages, third-party platform changes, payment-network failures, natural disasters, labor disputes, government actions, or widespread service disruptions.

Indemnity

To the extent permitted by law, you will defend, indemnify, and hold harmless LGI and its affiliates, officers, directors, employees, contractors, and service providers from third-party claims, losses, liabilities, damages, judgments, and reasonable legal costs arising from:

• Your User Content;
• Your products, services, claims, or campaign instructions;
• Your participation in or performance of a deal;
• Your violation of these Terms, accepted deal terms, or applicable law;
• Your infringement of another person's rights;
• Your taxes or employment obligations; or
• Your misuse of another user's personal or confidential information.

LGI will give reasonable notice of a covered claim and may control the defense and settlement. You may not agree to a settlement that creates an obligation for LGI without LGI's written approval.

This section does not require a consumer to indemnify LGI where prohibited by law.

Resolving Disputes with LGI

Copyright and Intellectual-Property Complaints

If you believe content on LGI infringes your copyright or another intellectual-property right, send a notice to support@lgi365.com or to the mailing address shown in the Contact section below.

A copyright notice should include:

• Identification of the protected work;
• Identification and location of the allegedly infringing material;
• Your contact information;
• A statement that you have a good-faith belief the use is unauthorized;
• A statement, under penalty of perjury, that the notice is accurate and you are authorized to act; and
• A physical or electronic signature.

We may remove or restrict content and may notify the user who provided it. A user may submit a legally valid counter-notice where applicable.

Knowingly submitting a false claim may create legal liability.

International Use, Trade Controls, and Local Rights

You are responsible for following the laws that apply where you live, operate, publish content, receive products, or receive payment.

You may not use LGI in violation of applicable export controls, trade sanctions, or restrictions involving prohibited countries, entities, or persons.

If mandatory local law gives you rights that conflict with these Terms, those mandatory rights continue to apply. This may include rights related to digital subscriptions, automatic renewal, withdrawal periods, refunds, platform transparency, data protection, or access to local courts.

Changes to These Terms

We may update these Terms to reflect changes to the Services, law, security practices, or our business.

If a change is material, we will provide notice in a reasonable way, such as by email, an in-app notice, or a notice on the Services. The notice will state when the updated Terms take effect.

Your continued use after the effective date means you accept the updated Terms, except where the law requires us to obtain separate consent.

Changes do not retroactively alter an accepted deal unless the parties agree or the law requires it.

General Terms

Contact Us

Questions about LGI or these Terms can be sent to: